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GFresh's avatar
GFresh
Aspirant
Nov 23, 2016
Solved

WNDAP360 won't negotiate at gigabit speed

Hi.   I have a WNDAP360 which refuses to negotiate at gigabit speed, only 100mbit. After following the instructions for the initial setup, the AP was plugged into my prosafe GS724t via PoE injecto...
  • DaneA's avatar
    DaneA
    Nov 29, 2016

    Hi GFresh,

     

    It seems that the ethernet port itself is faulty.  I suggest you to open an online case with NETGEAR Support at anytime.  Kindly state your concern and the troubleshooting steps done to isolate the problem.  Attach a .pdf or .doc copy of the Proof of Purchase or Sales Invoice of the WNDAP360 for warranty verification.  If ever the hardware warranty is still valid, then an online replacement will follow.

     

     

    Regards,

     

    DaneA

    NETGEAR Community Team

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