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Forum Discussion
richard-york
Jul 05, 2021Aspirant
Working but unmanageable WAC104 Wireless Access Point
I have a WAC104 running very happily on our home network. Devices happily connect to it. The only problem is that I can't connect to the WAP itself, for example to update the firmware. The router...
michaelkenward
Jul 06, 2021Guru - Experienced User
richard-york wrote:
I have a WAC104 running very happily on our home network.
You have posted your message in the section of this community given over to General WiFi Routers (Non-Nighthawk). (This is easily done, given Netgear's complicated community structure.)
Many questions apply to different types of device, so there may be useful responses here, but you might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. Going by earlier discussion of this device, that's probably here:
Business Wireless - NETGEAR Communities
I will ask the Netgear moderator to move your message.
In the meantime you could visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.
You may have done this already. I can't tell from your message.
I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.
richard-york
Jul 07, 2021Aspirant
Thanks Michael, hopefully someone will be able to reply.
I've tried some more experiments and something that helps is forcing the R6220 router to assign a specific IP address to the MAC of the access point in the "LAN Setup" page. All of a sudden it then pops up on the connected items list and I can then connect to it with that address.
My guess then is that there's a bug in the netgear router software that stops it showing netgear access points from showing up in the "attached devices" list unless the IP address has been locked in in the "LAN Setup" area. It was always there but short of sequentially going through the IP addresses until I happened to hit on it I couldn't find it. I've never been able to get the www.aplogin.net method to work.
What makes things even more tricky is that the WAC104 has a 192.168.0 default address, but the R6220 works on 192.168.1. Getting it up and running is just horrible then, becuase to talk to it I had to jump through hoops to assign a static IP address on my Mac, connect and configure the AP and then write down the MAC address (I couldn't find it on the AP itself).
All just a bit more work than it should have been. It doesn't seem unreasonable for a netgear router and a netgear AP to play well together!
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