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VanillaSuede's avatar
VanillaSuede
Aspirant
Aug 07, 2015
Solved

R7000 wireless not working

I don't know how long I've had this thing, probably less than a year, and have had no issues (from looking at these forums seems like I'm lucky). All of a sudden the wireless stopped working. In the router settings on home there is a yellow exclamation point denoting that there is a problem with the wireless however it's not giving me any sort of feedback as to what this might be. I've tried updating the firmware, as well as rebooting. The wired seems to work fine. Considering the amount of money I paid for this thing it would be nice if it actually worked.

29 Replies

  • Wired connections are working, but wifi is not working. Pressed the wifi button for 2 seconds, but still wifi is not getting on. Please help in getting my wifi problem fixed.
    • ArcHammer's avatar
      ArcHammer
      Initiate

      I am in the same situation. My wifi is disable and the Wifi button press (2 seconds or longer) will not re-enable.

      • JamesGL's avatar
        JamesGL
        NETGEAR Employee Retired

        Hi All,

         

        We’d greatly appreciate hearing your feedback letting us know if you need further assistance.

    • Angelo1's avatar
      Angelo1
      Aspirant

       

       

       

       

       

       

      FYI - novice computer guy. I had dead wi/fi to all devices (laptop, phones, smart TV) after a cable network outage (internet, phone, cable TV). I rebooted everything after cable access returned (turned off cable modem and router per standard procedures). Modem came back correctly, netgear router only had the power light, internet light and port 4 light were lit (ethernet cable is plugged in to #4), nothing else was lit. Tried pushing wi/fi and wps buttons in all combinations and on/off times, no luck.

      I fished around the internet and Netgear support site. Ended up directed to login to the help site for my registered product Nighthawk 7000, then go to advanced settings, wireless section. I found that the check boxes for wireless (2.4 & 5 Gb) were grayed out and would not respond. Then I noticed a 'firm update available' alert for my router. I proceeded to update my system software and the wi/fi system started working fine again immediately after the update finished.

      Another fyi, corded (ethernet cable to my desk top) had worked fine all along - which is how I managed to dig up the info.

       


       

  • we have the same ploblem but when i started useing it again it just died in the pm