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Forum Discussion
rhpatrick
Jul 14, 2023Aspirant
How to activate 1 year insight subscription included with the product
I recently purchased a number of Netgear business switches that claim "1 year of Insight subscription included with this product". I have registered all of the products and downloaded the app but I ...
MikeD1234
Jul 14, 2023NETGEAR Expert
Hi rhpatrick,
Are you logged into the Insight app? You should be enrolled to a trial account, if no premium account is setup yet, or, a Pro account.
The credit/license should be applied automatically, upon adding it to your insight account/app.
If that's not the case, I would suggest to contact support, so they can investigate and get this resolved for you asap.
You can open a support case through:
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