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cifellic's avatar
cifellic
Aspirant
Feb 01, 2020
Solved

basic netgear insight INsufficient device credits (1)

This morning i did the app update on ios.  After that i got the message of "insufficeint device credits (1)  and i am locked out.  When  go to manage my subscription if shows 3 insight devices and  3 device credits and underneeth that it shows 1 more needed, 2 included free.  Loging into the portal it shows that i am paid up until January 2021.

 

any help is appreciated.

 

 

  • A release if Insight v5.8 just went though. I believe these issues were quickly resolved. Please let us know if they persist. 

1 Reply

  • BretD's avatar
    BretD
    Administrator

    A release if Insight v5.8 just went though. I believe these issues were quickly resolved. Please let us know if they persist. 

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