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Forum Discussion
adboelens
Apr 24, 2018Follower
Cannot see all my Devices and locations
Hi All
We have a problem with seeing our devices online, when we login we direclty getting out account overview.
We have now 9 insight devices and 9 device credit when we like to see all lo...
Retired_Member
Apr 25, 2018Hi adboelens,
Are you using https://www.insight.netgear.com/#/home when saw the login problem? what's your browser and version? can you send me your account by private message?
Here is my snapshot, everything goes well
schumaku
Apr 26, 2018Guru - Experienced User
Hi Retired_Member ... funny to see the "Location Offline" (in red) in the System Health widget ... same here (for a longer time in fact). On attempting to access https://www.insight.netgear.com/ sometimes old existing tokens are not recognized, the portal takes it like we're authenticated (but we are not), .., and some ugly Inglish message pop-ups.
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