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Flaky WiFi Operations with BR500 and WAC510s
Back in September 2019 I was having WiFi problems in the house (see quoted extract below). I am having the same type problems again, even though I have replace the old Nighthawk Wireless Router with...
I want to update the community on what my network problem seems to have been. After sending my router config file and logs for my access points and router to the guys in Bangalore, we talked on the phone for about 1.5 hours. After looking at the logs, they told me one device was flooding the network with requests and they gave me the MAC address. That MAC address was my desktop PC, a Windows 10 box. So I turned it off and most of the network problems went away. WEMO, Sonos, Google Home, Nest devices are now all up and running again. So now I need to figure out what on my Win10 PC is flooding the network. Possibly the update mechanism. Thanks to the Netgear guys.
Hi JEDIV
Are you managing your devices via Insight manager App?
Could you please share the BR500 configuration and WAC510 detailed debug logs? You can upload into google drive and share me the link via PM.
Thanks,
Raghu
RaguHR, how do I PM you with the link? Also, who do I talk to about my Netgear account? I want to close one of my two accounts and transfer any remaining credits to the remaining account.
RaghuHR , how do I PM you with the link? Also, who do I talk to about my Netgear account? I want to close one of my two accounts and transfer any remaining credits to the remaining account.
Click on the username on the left of his posts, or follow the link reference of your previous post - top left you find a [Send this user a private message] button.
Hi JEDIV,
Regarding your accounts and wanting to close one account, can you please send me a PM and include the email address linked to each account?
Please also outline which account is to be retained and which account is to be closed and have the credits transferred.
Kind regards
DavidGo
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