NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Flaky WiFi Operations with BR500 and WAC510s
Back in September 2019 I was having WiFi problems in the house (see quoted extract below). I am having the same type problems again, even though I have replace the old Nighthawk Wireless Router with...
I want to update the community on what my network problem seems to have been. After sending my router config file and logs for my access points and router to the guys in Bangalore, we talked on the phone for about 1.5 hours. After looking at the logs, they told me one device was flooding the network with requests and they gave me the MAC address. That MAC address was my desktop PC, a Windows 10 box. So I turned it off and most of the network problems went away. WEMO, Sonos, Google Home, Nest devices are now all up and running again. So now I need to figure out what on my Win10 PC is flooding the network. Possibly the update mechanism. Thanks to the Netgear guys.
Hi JEDIV
Thank you for sharing the logs. From the log we could see you have enabled the band steering. Could you please disable band steering and see any improments? Most of your devices IoT and all may not support 5 GHz. Please share your feedback on this.
And
- How frequent he is facing the issue?
- Is it recovering on its own or needs to be recovered manually & How?
-Raghu
I am away from home for about a week, so I will have to turn off band steering when I return. I suppose I could do it remotely, but I am reluctant to do that.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
