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Forum Discussion
Davighd
Jul 28, 2021Aspirant
ORBI app defaults to Netgear Insight, won't recognize my ORBI
Several months ago, while doing an App update, the ORBI app updated. It shows as it should the ORBI logo on the APP icon, however once I log in, it takes me into Netgear insight and tells me my ORBI...
schumaku
Jul 28, 2021Guru - Experienced User
Your Orbi system is a consumer Orbi like the tagged RBR50 router and RBS50 satellites, or the current Orbi WiFi 6 Series 7 or 8 systems (all these continue to be supported by the Orbi App) or do we talk of an Orbi Pro (router: SRR60, satellite SRS60) or Orbi Pro AX (router SXR80, satellite SXS60, ...)?
The Orbi Pros were never intended to be used with the Orbi App, this was more an unintended side-effect.
- DavighdJul 28, 2021Aspirant
Its a RBR50, the tag for the label I must have accepted without fully checfking options, I asked for ORBI, guess it stuck Orbi Pro.
- schumakuJul 28, 2021Guru - Experienced User
Can't see any reason why the standard Orbi should not be accepted by the Orbi App. We better ask a modeator to move this thread to the classic Orbi community section. DaneA please.
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