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Forum Discussion
adrien60
Jan 08, 2017Tutor
ReadyNas Insight not able to connect
Hello, I just installed ReadyNas Insight on my android phone. But unfortunately it detects my ReadyNas 104, but when i try to connect, it gives me an error message "unable to connect". I can...
- Sep 21, 2017
Ready NAS's need to be on 6.8 in order to be seen under Insight.
Ready NAS's that support insight need to be models RN422 or higher to use insight with them.
mdgm-ntgr
Jan 08, 2017NETGEAR Employee Retired
Which firmware version are you running on your NAS?
- adrien60Jan 08, 2017Tutor
I'm running last one, 6.6.1
When I connec tto admin page with browser, I see traffic going in port 443, but not when I use app.
- nsneJan 08, 2017Virtuoso
I'm seeing the same behavior. 314 running 6.6.1.
- mdgm-ntgrJan 09, 2017NETGEAR Employee Retired
I checked with a colleague who has an Android device and it's working fine for him.
So we'd need more details about your Android device e.g. which version of Android you're running and perhaps also your network setup to get an idea of what's going on.
It would be good if you could send in your logs (see the Sending Logs link in my sig).
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