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Forum Discussion
GS716T EAV license availability
In Australia most retailers of GS716TAV-20000S all say it is software for the GS724T400.
If, by some amazing coincidence, they all have the same typo, and in fact what they are selling actually is a GS724TAV-20000S license:
Will GS724TAV-20000S license work on my GS716Tv3?
Most retailers only sell GS724TAV-20000S, why is the version for GS716Tv3 so hard to buy?
10 Replies
Hi kinobi,
Welcome to the community! :)
As per the data sheet of the GS716Tv3/GS724Tv4/GS748Tv5 here, the product code of the EAV license for the GS716Tv3 is GS716TAV-20000S while the product code of the EAV license for the GS724Tv4 is GS724TAV-20000S.
Refer to the image below:
You may want to send an inquiry to NETGEAR Sales here.
Regards,
DaneA
NETGEAR Community Team
My reply stating this is wrong has been censored
I will try to post again, it must have been the links
quote:
Thanks for replying but it still doesn't clarify if GS724TAV-20000S can be used for a GS716Tv3. If we can't interchange them then these Australian re-sellers have it all wrong! Notice how they associate GS716TAV-20000S as a license for the GS724T 400 or they associate the GS716Tv3 in their descriptive names and confuse the two.
The only re-sellers that get it right are out of stock.
Please pass this on to your sales reps so that it can be rectified.
Regards
From the product code of the EAV licenses I posted, it is clear for what switch model it is intended to be compatible. Therefore, the EAV license GS724TAV-20000S is not compatible to the GS716Tv3 (GS716T-300) and also the EAV license GS716TAV-20000S is not compatible with the GS724Tv4 (GS724T-400).
It will result to an error if you use the EAV license GS724TAV-20000S to the GS716Tv3 switch.
About your concern about the EAV license for the GS716Tv3 being out of stock, it would be best that you send an inquiry to NETGEAR Sales here.
Regards,
DaneA
NETGEAR Community Team
Thanks for your reply. You addressed one issue ie that the licenses are not cross compatible.
But you didn't address the other issue which is a big one:
ie the Australian retailers I listed above are apparaently trying to sell GS716TAV-20000S as cross compatible or there is a mistake being propogated by one of your sales reps, somehow the product title. code, description has it wrong on multiple sites. I noticed a few global re-sellers also making the same mistake. This is bad because there is no refund policy. It has to be rectified so we dont waiste our money/time.
I finally found an Australian reseller (at a higher price) that actually specifies it correctly and who has it in stock. I was concerned that the license is specific to territoy because all of the international re-sellers I tried didnt allow Australia at checkout.
edit PS: it turns out they dont have it in stock! they just didnt indicate avasilability correctly. This has been a very frustrating buyer experience. If I can get a refund I will buy from Netgear sales as you suggest. It is urgent for me and suppliers are saying it'll take weeks to come from Netgear.
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