Anyone has these SXK30 issues?

Hi All,

 

I see users post below comments. Does anyone have the these issues? Please contact us for support.

 

user1

I’ve owned many previous netgear and orbi routers, this one is the absolute worst. It loses internet connection every few days which requires the router to be rebooted. I currently run two older orbi systems in a couple of my rental properties and they are flawless, but this new one sucks. I wish I could return this $500 router and multiple satellites. Now on the hunt for a new router brand. :(

 

user2

This set of SXR30 base station + SXS30 satellite replaced an older pair of Orbi routers. I wanted something with vlan capability and more customizability, and this seemed like a good fit.
The settings are nice and the admin web interface isn't bad to use, but poor design seems to have made it extremely unreliable. I'm fairly confident that this is poor software design; a factory reset made it behave normally for a couple of days, and since then it's done the same thing, taking less and less time to stop responding (unable to log into admin panel/etc, even when hardwired) and need a reboot. I'm reasonably confident something is racking up resources until it hangs. This has survived several firmware updates as well. It runs linux, which is interesting. Maybe netgear can share how to log in as root so users can figure out what's going on?

 

Sincerely, 

Bruce from Engineering team