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Forum Discussion
Cannot connect to the SXR30 router; primary WiFi is not working
Hi, Sorry if I'm posting this in the wrong support group. The primary WiFi on the SXR30 stopped working (Can't get an IP address). The Guest WiFi still works. But I need to use the primary WiF...
Hi,
Yes I created a custom SSID and a pswd. I can see that SSID in the list of available WiFi. But my device wouldn't connect; it tries to get an IP and keeps failing.
Seems like to only access I have to the SXR30 is using the Netgear Insight app. I changed the security to "open" (from WPA). So now I can access the custom SSID. But Open security isn't a good idea.
To do the factory reset I used the reset button.
What brand and model is this one device that you were trying to connect and it failed?
So changing from WPA to open allows the device to connect.
And if you change back to WPA2 and AES, the device again fails?
Does this happen with all devices or just this one particular device?
Be sure to disable any MAC Address randomizers on phones and pads while at home:
NETGEAR Mobile Applications and Android/Apple/Windows Devices FAQ | NETGEAR Communities
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