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allwowth's avatar
allwowth
Aspirant
Mar 05, 2017
Solved

Netgear router not accepting correct primary and secondary DNS settings

I'm trying to setup OpenDNS.. When I put in the OpenDNS primary (202.67.222.222) and secondary (208.67.220.220) settings and click "Apply" the settings shown are different.

Primary: 195.67.222.222

Secondary: 195.67.220.220 

Does anyone know how I can get the correct settings in?

Note: I do get on the Internet with the "195" settings.

I have tried to change this many times, but, it never shows the "208" first setting, always "195"

  • Elaine:

    I did the 30-30-30 reset. Still the same problem. I'll purchase a new router, Netgear, of course.

    Many many thanks for all the help.

    Gus

18 Replies

  • ElaineM's avatar
    ElaineM
    NETGEAR Employee Retired

    Welcome to the community, allwowth

     

    What's the exact model number of the NETGEAR device?

    Did you enable OpenDNS feature or you're simply using the OpenDNS addresses? 

     

    • allwowth's avatar
      allwowth
      Aspirant

      Elaine:

      Thanks for the post.

      The model number is WNDR3700 V2, (N600). I appreciate any advice you can give me.

      Gus

      • ElaineM's avatar
        ElaineM
        NETGEAR Employee Retired

        What's the firmware installed on the router?

        Do you have the latest firmware installed? 

        If not, update the firmware or re-upload it then factory reset the router.