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Forum Discussion

CHCarlos's avatar
May 13, 2022
Solved

Can't buy ProSUPPORT for my Orbi Pro Router SXR80

Hello I want to buy ProSUPPORT OnCall 24x7, Category 2, 3-Year 204.00(EUR) for my Orbi Pro Router (SXR80). If I do that on the https://my.netgear.com/ webpage I become the message: «uppps» an error...
  • CHCarlos's avatar
    CHCarlos
    May 26, 2022

    DaneA :

    Yes, it is a wonderful day. I was able to activate my support contract today after over 6 months of back and forth with Netgear.
    Support message did nothing and is still open. Contact via the press and marketing department of Netgear brought nothing.
    Was it really this message in the community?
    Anyway, I now have the support extension.
    So much hassle and effort for €204 in the end? Wouldn't free support be cheaper for Netgear?
    The problem that you can't order this support extension via www.mynetgear.com still exists, of course, and more customers will fall in.

    BruceGuo : No I'm not Judith. I'm Carlos. But it's solved now

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