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Forum Discussion

dir's avatar
dir
Apprentice
Mar 01, 2020
Solved

Insight doesn't list all SSIDs

I have 4 SSIDs:

Wireless 1:    SSID "Blah1"

Wireless 2    SSID "Blah2"

Wireless 3   SSID "Blah3"   <used for IOT devices

Guest Portal  SSID "Blah4"

 

Yet when i use the Insight app, it only shows 3:

Blah1

Blah2

Blah4

 

Blah3 is used for my IOT devices and is configured as

- Enable Wireless 3 network:  ticked

- Enable SSID Broadcast: ticked

- Allow employees to see each other and access my local network: ticked (normally isn't ticked)

 

All 4 SSIDs show up when scanning for Wifi.

 

Why doesn't Insight show the Wireless 3 SSID?

  • Received this information from Netgear HQ: 

     

    "We have committed plan to support the 4 SSIDs in Insight for OrbiPro in Q3/Q4 time frame."

5 Replies

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  • DaneA's avatar
    DaneA
    NETGEAR Employee Retired

    dir,

     

    The Orbi Pro has 3 WiFi networks: Admin WiFi Network, Employee WiFi Network and Guest Network.  Kindly post a screenshot of the WiFi Networks shown in Insight. 

     

    It might be possible that the SSID "Blah 3" is not configured in the Orbi Pro that is managed via Insight and its configured in other access points.  

     

     

    Regards,

     

    DaneA

    NETGEAR Community Team

    • dir's avatar
      dir
      Apprentice
      Sure.
      First 2 photos are from logging on directly to the router. Last one is from the Insight app.
      If I recall correctly, one of the latest firmware updates introduces this Wireless 3 IOT capability. I'm guessing that the current version of Insight doesn't yet support it.

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