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Forum Discussion
coolgreany
Jun 04, 2022Guide
Mine was stable again for about a week and then started disconnecting
Same here. Mine was stable again for about a week and then started disconnecting at least daily and sometimes several times a day. As soon as I get back from my trip I'm swapping it out for a TP l...
FURRYe38
Jun 06, 2022Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
- coolgreanyJun 12, 2022GuideFURRYe38
I'm using a spectrum modem E31T2V1.
The Orbi is using the latest firmware version 4.2.0.122. I also tried going back to the previous firmware version as mentioned in the other discussion but that did not resolve the problem.- FURRYe38Jun 12, 2022Guru - Experienced User
What is the CAT# cable in between the SXR and ISP Modem? CAT6 is recommended.
Does the front LED turn on PINK when the SXR seems to stop working?
- coolgreanyJun 12, 2022GuideFURRYe38 I'm not physically with the router now so can't check the cable. However, I did swap it out initially when this all started happening.
What is the CAT# cable in between the SXR and ISP Modem? CAT6 is recommended.
Yes, as stated in this discussion and the discussion I started in March, the front LED of the Orbi router turns PINK (or magenta depending on your color palette) when the SXR disconnects.
Once again, it has now been stable for 5 days without any disconnect. Randomly it disconnects daily or several times a day or every few weeks. The longest it has been stable in its current configuration is 3 weeks.
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