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GNRLIVESON's avatar
GNRLIVESON
Follower
Feb 20, 2022

Orbi Pro 6 missing satellite in box

Hello,

 

I purchased a Netgear product such as: https://www.qvc.com/Netgear-Orbi-Pro-WiFi-6-AX6000-Tri-band-WiFi-System.product.E240240.html?sc=SRCH 

 

and when it arrived. I was taking out the Router and everything and relized the included router was missing. Well called QVC and they told me since the manufacterer forget to include it that I must contact them to get a replacement sent out to me. I did so and when I called they won't help me becuase since I didn't buy it thorugh them directly on their website its is not their problem. I just need the included satellite that was supposed to be bundled together. Can someone please help me.

1 Reply

  • plemans's avatar
    plemans
    Guru - Experienced User

    You'd need to go through qvc. 

    You wouldn't return something you purchased at Best Buy to walmart. You'd go back to the company you got it from. 

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