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ORBI PRO first install - does not work - incredible lack of support
I bought an Orbi Pro 9 months ago because there was an offer on Amazon and I was buying a new home. Just in these days I am finally in my new home, and now trying to setup the Orbi. The 2 satellite ...
Hi Schumaku, thank you for your help.
I attach an image, please confirm that it is what you suggest. I will have problems in moving the satellites but I will try.
First question, what do you mean with "Operate the Orbi Pro system in router mode" ? How ? I can not access any configuration page right now....
Second question: after setting up the system like the picture, I have to connect my PC ethernet port to a LAN port of ORBI Router and try again www.orbilogin.net , I suppose ?
Last: can I try to configure the ORBI Router keeping the satellites OFF ? Or using only one of them ? I suppose they are already paired....
thank you
Ginosergio wrote:
I attach an image, please confirm that it is what you suggest. I will have problems in moving the satellites but I will try.
Yes, this is the idea I had in mind.
Of course, you can also connect the satellites direct to the Router LAN ports direct.
Ginosergio wrote:
First question, what do you mean with "Operate the Orbi Pro system in router mode" ? How ? I can not access any configuration page right now....
Default is router mode, that's ok for the moment.
Ginosergio wrote:
Second question: after setting up the system like the picture, I have to connect my PC ethernet port to a LAN port of ORBI Router and try again www.orbilogin.net , I suppose ?
The Orbi Router WiFi 6 system will assign a LAN IP by DHCP to the PC. Yes, then you should be fine. In case your Web browser does insist for a https connection, you can ignore the expected browser warning. The default certificates can't provide a correct https connection, because these are self-signed. Check the default gateway IP address, so start with http://[ip-address]/
Ginosergio wrote:
Last: can I try to configure the ORBI Router keeping the satellites OFF ? Or using only one of them ? I suppose they are already paired....
Not the hardcore Orbi Pro geek - I expect there is no WIFi wireless pairing required, because of the direct network connection.
If your Orbi Pro WiFi 6 router is connected to another router (here the TIM lan) that is already operating with the 192.168.1.x LAN scheme, the LAN scheme of the Orbi Pro WiFi 6 router is automatically changed to 10.0.0.1, and the DHCP address range is changed to 10.0.0.2–10.0.0.254.
This might require a cold boot of the satellites, the router, and the PC connected.
Hi
here is the report
- connections made as suggested
- My ISP Router IP was 192.168.1.1, I changed it to 192.168.1.2 just to be sure
- launched the new configuration from orbi app. Connect to ORBI wifi. Same result: orbi not found
- launched chrome on my phone pointing to 192.168.1.1: not found
- launched url 10.0.0.1: found, and finally with "advanced" option I can bypass the certificate error
- I finally get the configuration procedure via browser. The procedure also find my 2 satellites.
- at the end, I get a "table" that list the router and the 2 satellites, with the firmware version, then it say there is a new firmware, and download it for the router and satellite 2. Satellite 1 is listed as "not connected" even if it was found some minutes before.
- I try to reset the satellite, disconnect and reconnect its ethernet cable, after some minute its light become purple, the another minute, the light is blue (connected?) and the web page now show "waiting" on its line
- I refresh the page a couple of time, then suddenly the page does not work anymore, I get the netgear site, that say "you are not connected to your ORBI wifi".
- completely pissed, I disconnect the router from the ISP modem and bring it back where I want it to be; I reconnect it to the lan, but via a switch as it was before.
- some minutes later, on my smartphone, the page at 10.0.0.1 works again, and I reach again the firmware update page. I don't care about the missing satellite and I click "update all"
- I see a bar that slowly fills. At the end the page disappears and do not work anymore
- after many many minutes, the page reloads and show the admin login.
- I login into the page and find all the configuration options, but the second satellite is still missing.
another problem:
I can reach the router page at 10.0.0.1/index.htm with my smartphone, connected to ORBI Wifi, but I can NOT access this page for example from my pc even if it is in the same LAN as the ORBI Router, that is always connected also via ethernet....
can you help ?
thank you so much
Ginosergio
Ginosergio wrote:
I can reach the router page at 10.0.0.1/index.htm with my smartphone, connected to ORBI Wifi, but I can NOT access this page for example from my pc even if it is in the same LAN as the ORBI Router, that is always connected also via ethernet....
What LAN IP is the PC adapter configured to? It must be in the same IP subnet. With DHCP enabled, I would expect it does receive a correct IP config for the 10.0.0.x network, including subnet mask and default gateway.
My PC takes the IP from the TIM ISP Modem, and it is 192.168.1.100
now I understand that it cannot reach 10.0.0.1 that is a different net, but I have to keep it on 192.168
Can I configure ORBI to have IP 192.168.1.1 ???
That is the default IP, I also moved my ISP modem IP, to free that for him !
Thank you again for your huge help
Ginosergio
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