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Forum Discussion
LarsA
Dec 16, 2019Aspirant
Orbi pro set up for google home
How to set up Orbi pro so it's working with google home, with the regular Orbi it's not any problem, but with the Orbi pro
google home lose the wifi signal frequently.
Hi, as I was informed by the Swedish netgear suport team that I can`t use google home with Orbi pro, did I return my home assistant to the store again, so I can`t produce any report to you. I will close the thread for now. I will try a new google home assistant later on.
12 Replies
- JohnC_VNETGEAR Employee Retired
Hi LarsA,
Welcome to our community! :)
NETGEAR doesn't recommend to have a 3rd party to be connected on the Orbi/Orbi Pro.
Regards,
John
NETGEAR Community Team
- BruceGuoNETGEAR Expert
Hi LarsA
1. Can you check the "Attached Device" page, what's the device's signal strengh?
2. Could you please share the debug logs? Access your Orbi with http:///debug.htm. Start capture before you recreate the issue. Wait for at least 5 mins to record all the debug info in the logs before saving it. You can upload into google drive and share me link via PM
- LarsAAspirant
Hi BruceGuo
I have got the information that the model "Orbi pro" is not working with Google home and Netgear has no plans to do an update.
However model "Orbi" is working with Google home. Unfortunately I didn't have that info when I bought Orbi pro.
- schumakuGuru - Experienced User
LarsA wrote:I have got the information that the model "Orbi pro" is not working with Google home and Netgear has no plans to do an update.
However model "Orbi" is working with Google home.
This does read almost unbelieveable - a Google (Nest) Home [Mini] [Hub] [Protect] [Video Doorbell] or Chromecast from this product line should not work on the Orbi Pro. YeZ please enlight us (or Netgear RD).
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