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Forum Discussion

LarsA's avatar
LarsA
Aspirant
Dec 16, 2019
Solved

Orbi pro set up for google home

How to set up Orbi pro so it's working with google home, with the regular Orbi it's not any problem, but with the Orbi pro

google home lose the wifi signal frequently.

  • Hi, as I was informed by the Swedish netgear suport team that I can`t use google home with Orbi pro, did I return my home assistant to the store again, so I can`t produce any report to you. I will close the thread for now. I will try a new google home assistant later on.

     

     

12 Replies

  • JohnC_V's avatar
    JohnC_V
    NETGEAR Employee Retired

    Hi LarsA,

     

    Welcome to our community! :)

     

    NETGEAR doesn't recommend to have a 3rd party to be connected on the Orbi/Orbi Pro.

     

    Regards,

     

    John

    NETGEAR Community Team

    • schumaku's avatar
      schumaku
      Guru - Experienced User

      Hm JohnC_V  I think you mix up something: Google Home is a smart speaker, not a mesh or the like network.

      • JohnC_V's avatar
        JohnC_V
        NETGEAR Employee Retired

        schumaku,

         

        My apologies. I overlooked that one and I was referring to Google Mesh.

         

        Regards,

         

        John

        NETGEAR Community Team

  • BruceGuo's avatar
    BruceGuo
    NETGEAR Expert

    Hi LarsA 

    1. Can you check the "Attached Device" page, what's the device's signal strengh?

    2. Could you please share the debug logs? Access your Orbi with http:///debug.htm. Start capture before you recreate the issue. Wait for at least 5 mins to record all the debug info in the logs before saving it. You can upload into google drive and share me link via PM

     

     

    • LarsA's avatar
      LarsA
      Aspirant

      Hi BruceGuo

      I have got the information that the model "Orbi pro" is not working with Google home and Netgear has no plans to do an update.

       However model "Orbi" is working with Google home. Unfortunately I didn't have that info when I bought Orbi pro.

       

       

       


       

      • schumaku's avatar
        schumaku
        Guru - Experienced User

        LarsA wrote:

        I have got the information that the model "Orbi pro" is not working with Google home and Netgear has no plans to do an update.

         However model "Orbi" is working with Google home.


        This does read almost unbelieveable - a Google (Nest) Home [Mini] [Hub] [Protect] [Video Doorbell] or Chromecast from this product line should not work on the Orbi Pro. YeZ please enlight us (or Netgear RD).

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