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Forum Discussion
Dcranford
Apr 18, 2022Guide
Orbi Pro SRX80 download speeds slow
Just installed the Orbi Pro wifi 6 ( SRX80 and 2 satellites). I was originally using the centurylink C3000Z router and an Orbi RBR50. I was getting 800-900Mb/s down and 900+ up constantly. After movin...
plemans
Apr 19, 2022Guru - Experienced User
Is the c3000z in passthrough mode? or the netgears IP address plugged into its DMZ?
Are you testing the speeds with the built in utility from netgear or using a hardwired in pc/laptop?
Reason I ask is the built in utility can be sketchy because it doesn't always pick the best server to test off.
its why we recommend testing with a hardwired in pc/laptop to the router. Then try several different tests like speedtests . com, dslreports, fast . com, etc. or even centurylinks speedtest site
- DcranfordApr 19, 2022Guide
Great questions,
When I put in the new SRX80 I completely took the C3000Z out of the equation so im directly connected to the ONT from the Orbi.
So I did do a direct connect to the Orbi via laptop and still was getting the same numbers, mid to low 400s for download and Mid 900s for upload. I then took the orbi out of the equation and hooked my laptop up directly to the ONT and I am getting around 800 and low 900 download and mid 900s for upload. Somewhere the Orbi router is slowing things down.
- plemansApr 19, 2022Guru - Experienced User
Try factory resetting the orbi?
And what test sites are you using?
- DcranfordApr 19, 2022Guide
I had a heck of a time getting this thing talking directly to the Fiber ONT so I had to do several factory resets already. Ive only had the router up and running for 1 day.
Ive used speedtest app ( the Windows APP not the browser as I know that causes issues ) and the centurylink speedtest.
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