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Ari_UK's avatar
Ari_UK
Aspirant
Jun 04, 2023
Solved

Orbi Pro SXS30 blocking Aurora Aone Hub Firmware 4.3.1.102

Hi everyone,   I upgraded my Netgear Mesh network SXS30 to the latest 4.3.1.102 Since then my Aurora Aone Hub does not connect. I've contacted their support and they advised the following ports ...
  • Ari_UK's avatar
    Ari_UK
    Jun 05, 2023

    Thanks for the replies. I solved the issue. Really strange one.

     

    When I connect the Zigbee Aone hub to the Netgear Oribi router SXR30 it works, but connecting it back to the SXS30 satellite which it's been hardwired to for the last 2 years does not work.

    So I moved the Aone hub and plugged it into the switch connected to the Netgear router - strange one for the books.

    All other networking devices hardwired and connected via wireless to the other satellite work, except this hub.

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