NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
mttmaverick
Feb 26, 2023Aspirant
Orbi Pro WiFI 6 AX5400 Dropping Iphone & Ipad off WIFI
Hello friends: I need some help here. I installed a Orbi Pro Wifi AX5400 System in my house. I have it all set-up and the TV's all running off the WIFI is fantastic. No complaints at all. However, th...
mttmaverick
Feb 26, 2023Aspirant
I have to restart my phone if I want to get back on the WiFi
CrimpOn
Feb 26, 2023Guru - Experienced User
Does the Orbi log have any information about the iPhone when it connects (and reconnects)?
There seem to be many Orbi systems with the marketing label AX5400. What is the model number from the product label on the bottom of the router?
Enter that number in the box at https://support.netgear.com and it will bring up a link to Documentation - - User Manual.
Search the User Manual for Log File for instructions on how to access it.
Related Content
- Oct 01, 2020Retired_Member
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!