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Forum Discussion
Hquen
Mar 02, 2025Aspirant
Orbi Pro Wifi 6 IP Not Secure
I just purchased a Nighthawk modem and an Orbi Pro Wifi 6 system from Staples. I'm trying to set it up but I can't access the router. I keep getting 'not secure' messages no matter what method I try. ...
- Mar 02, 2025
Try a different web browser. Firefox or Opera.
schumaku
Mar 07, 2025Guru - Experienced User
Hquen wrote:
... I can't access the router to even update the settings. I called tech support. He gave me a spill that I needed to spend another $200 for some security or firewall service. I have no idea what he's talking about.
Whatever you have called, or where ever you have searched for some Netgear Support, that was almost certainly a Scam operation center.
Formal Netgear Support does always start on https://my.netgear.com/ - and beware: Never on any search engine! Unloess youy intend to throw your hard earned monney out of the window.
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