NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

ThomasNorway's avatar
ThomasNorway
Aspirant
Dec 22, 2023

Orbi SXR80 and IPTV from ISP Telenor

Hello

We experience problems with IPTV provided from Telenor, wich is a Norwegian ISP which also delivers IPTV via a box connected to internet.

 

The TV box is connected to a Orbi satallite with cable. The satallite is connected to router with cable via a switch. The TV works, but falls out quite often (mayby every 5-10 minutes). It often comes back after a few minutes, or we can restart the TV box. 

 

If we stream TV with for example Netflix, there are no problems. Internet signal is stable and fast (500 mbit/s).

 

Telenor has provided a new box, but the problem remains. I think the problem is with router or router settings. I have read other similar posts, and the problem has been solved by a firmware update from Netgear.

 

Below you can see our current settings. 

 

I hope someone has the same problem with a sollution. Thank you in advance. 

 

 

 

 

7 Replies

  • schumaku's avatar
    schumaku
    Guru - Experienced User

    Maximum confusion for me now, as there is no NAT configuration similar to the older Nighthawk routers, allowing to configure a dedicated IPTV LAN there. Definitively need Netgear assistance here please (considering the community know-how tells us there is no IGMP snooping available on the Orbi systems.  8-/

     

    BruceGuo and hnagaraju please - certainly on the Orbi Pro implementation side at least.

    • schumaku's avatar
      schumaku
      Guru - Experienced User

      Curiosity question: Is the TV box connected to the SXR80 router on a LAN port (and on the default VLAN 1) or on the SXS80?

      • ThomasNorway's avatar
        ThomasNorway
        Aspirant

        Hi

        The TV box is connected to SXS with LAN cable. Both SXS are connected to SXR with LAN cable. 

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More