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Forum Discussion
dhey
Dec 03, 2020Follower
RBS50Y won't stay connected
I have a SRR60, 2 SRS60 (wired backhaul) and 2 RBS50Y's setup with daisy chain. The on all devices are at FW V2.5.4.104. The RBS50Y's will not stay connected even when placed right within 5 feet ...
wmarks79
Dec 19, 2020Tutor
Hi-
Having exact same issue. It used to work fine, then out of the blue, stopped re-connecting to mesh system (SRR60 and SRS60s). It doesn't matter if it's the base or satellite. Stays connected for a couple hours then drops and won't automatically re-connect. It's like it looses configuration setting of how to reconnect or something. I have to continually "Sync" it. I was on release prior to V2.5.4.104 when it happened. Thought upgrading to V2.5.4.104 firmware would help. Now going to try the newest V2.5.5.100. Is it possible to be a hardware issue? Or firmware related?
Thanks!
- wmarks79Dec 21, 2020Tutor
An Update: I upgraded RBS50y firmware to V2.5.5.100 (All other devices SRR60 and SRS60 are on V2.5.5.100). At first sync I placed next to router. It stayed connected for over 24 hrs. All seemed well. I moved it to the location I've had it installed for over a year (without issue in the past). It connects through a SRS60. The RBS50y stayed connected for most of the day, but this morning it was disconnected. I performed a manual sync (press button on back of RBS50y, click Sync button through web-interface) and it re-connected. I'm going to see how long it stays connected. The two SRS60 satellites stay connected without issue.
- Rabert101Dec 22, 2020Aspirant
Same issue here & I'm really excited its not just me; been really frustrated tyring to figure this out - misery loves company & all that. :smileyhappy:
My setup -
- SRR60 x1
- SRS60 x3
- RBS50Y x1
Everything had been working wonderfully for over a year until the V2.5.5.100 update. The update itself didn't go 100% smoothly as the router updated first & then the satellites didn't want to connect. Took the better part of a day for everything to get the V2.5.5.100 firmware installed.
Initially everything seemed to be fine but then the RBS50Y dropped offline (solid white LED ring). Manually re-syncing from this state succeeds 100% of the time & the connection is great while it lasts... anywhere from 20 minutes to 24 hours. But inevitably the connection drops & the device has to be manually re-sync’d. I thought maybe the new update impacted the strength or range of the devices, so troubleshot by removing an SRS60 from the mix but to no avail. I also moved the RSB50Y much closer to the router but no joy, as soon as it loses its connection it must be re-sync’d. All the SRS60s & the SRR60 are working great, it’s just the RBS50Y with V2.5.5.100 that seems to be causing me pain - anywhere from 1 - 5 daily syncs.Happy Holidays - hopefully NetGear will provide us with Christmas firmware that works!
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