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Forum Discussion
dhey
Dec 03, 2020Follower
RBS50Y won't stay connected
I have a SRR60, 2 SRS60 (wired backhaul) and 2 RBS50Y's setup with daisy chain. The on all devices are at FW V2.5.4.104. The RBS50Y's will not stay connected even when placed right within 5 feet ...
DaneA
Dec 23, 2020NETGEAR Employee Retired
dhey / Rabert101 / wmarks79 / mindgrape / ralwet,
Please gather the debug logs from both SRR60 and RBS50Y. Be sure to wait for the issue to happen then save the debug logs.
Please upload the debug logs to Google Drive and send me the download link via private message. Then, I'll forward it to the higher tier of NETGEAR Support to analyze it.
Regards,
DaneA
NETGEAR Community Team
- wmarks79Jan 14, 2021Tutor
I tried to send logs, but not sure if I am in the correct spot. It appears they can only be e-mailed? Do I need to enable SYSLOG? If so not sure how to do that as I do not have an System Server IP, at least I don't think so.
- AbbiedawgJan 31, 2021AspirantI’m having the same issue. I have reset everything including my SRR60 and I still can’t get the RBS50Y to connect. Used to work previously.
- wmarks79Mar 19, 2021Tutor
Firmware version 2.6.0.109 corrected this issue for me. I see netgear just released a new version a few days ago. I'm going to try it out and hope it holds.
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