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Forum Discussion

dhey's avatar
dhey
Follower
Dec 03, 2020

RBS50Y won't stay connected

I have a SRR60, 2 SRS60 (wired backhaul) and 2 RBS50Y's setup with daisy chain. The on all devices are at FW V2.5.4.104.   The RBS50Y's will not stay connected even when placed right within 5 feet ...
DaneA's avatar
DaneA
NETGEAR Employee Retired
Dec 23, 2020

dhey / Rabert101 / wmarks79 / mindgrape / ralwet,

 

Please gather the debug logs from both SRR60 and RBS50Y.  Be sure to wait for the issue to happen then save the debug logs. 

 

Please upload the debug logs to Google Drive and send me the download link via private message.  Then, I'll forward it to the higher tier of NETGEAR Support to analyze it.

 

 

Regards,

 

DaneA

NETGEAR Community Team

Rabert101's avatar
Rabert101
Aspirant
Jan 01, 2021

Thanks DaneA, really appreciate any help you can offer. Sent you a PM with the link to my logs.

 

Happy New Year.

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