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Forum Discussion
Solved
Updated to FW v2.1.4.8 and it killed our office printer/scanner
Updated to 2.1.4.8 and it killed our office printer/scanner (HP pagewide pro 477 dw). The printer would appear and disappear from all ten of our individual Macs' Settings > Printers with minimal rhym...
DaneA
I'm happy with the resolution - downgrading firmware made it all work again just as before. Great signal and speed all around. Good product, just don't want to use this latest firmware as the "isolation changes" broke the printer's connectivity.
Kris
Hi Kristopher,
I suggest you to open an chat or online support ticket with NETGEAR Support at anytime in order for a support expert to conduct further troubleshooting on the Orbi Pro device since the problem arise after the firmware upgrade.
Regards,
DaneA
NETGEAR Community Team
DaneA
I'm happy with the resolution - downgrading firmware made it all work again just as before. Great signal and speed all around. Good product, just don't want to use this latest firmware as the "isolation changes" broke the printer's connectivity.
Kris
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