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Solved
SRR60 — Orbi Pro. Sattelite not showing up when logged in from webbrowser, But is visible in app
After struggling to try to re-add the satellite when I thought it has lost its connection to the router without success, I installed the Orbi android app, and there it appears. If I check with a W...
Hi @Ekiz,
A new firmware has been officially released for the Orbi Pro WiFi System which is firmware v2.2.1.210. I suggest you to upgrade the firmware of both Orbi Pro router & satellite.
You can download firmware v2.2.1.210 on this link. Let us know the results.
Regards,
DaneANETGEAR Community Team
Well, I wont put a download link here avialable for everyone, since I dont know what the debug logs contains.
Is there another way for me to provide the logs?
The satellite is connected to the router, but its not just showing up in the router GUI. So for how long should I debug since this is not just happening, this is a permanent error.
Ekiz,
You may sent me a private message and indicate the download link in it.
Since the satellite does not show to the router, you may start the debug logs after doing a factory reset on both Orbi Pro router and satellite then reconfigure/sync from scratch.
Regards,
DaneA
NETGEAR Community Team
Hi @Ekiz,
A new firmware has been officially released for the Orbi Pro WiFi System which is firmware v2.2.1.210. I suggest you to upgrade the firmware of both Orbi Pro router & satellite.
You can download firmware v2.2.1.210 on this link. Let us know the results.
Regards,
DaneANETGEAR Community Team
Yes, it solved the problem, didnt have to reset, just updated
Thank you for the help. It is really appreciated
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