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Forum Discussion
Ekiz
Sep 05, 2018Guide
SRR60 — Orbi Pro. Sattelite not showing up when logged in from webbrowser, But is visible in app
After struggling to try to re-add the satellite when I thought it has lost its connection to the router without success, I installed the Orbi android app, and there it appears. If I check with a W...
- Oct 16, 2018
Hi @Ekiz,
A new firmware has been officially released for the Orbi Pro WiFi System which is firmware v2.2.1.210. I suggest you to upgrade the firmware of both Orbi Pro router & satellite.
You can download firmware v2.2.1.210 on this link. Let us know the results.
Regards,
DaneANETGEAR Community Team
DaneA
Sep 06, 2018NETGEAR Employee Retired
Ekiz,
You may sent me a private message and indicate the download link in it.
Since the satellite does not show to the router, you may start the debug logs after doing a factory reset on both Orbi Pro router and satellite then reconfigure/sync from scratch.
Regards,
DaneA
NETGEAR Community Team
DaneA
Oct 16, 2018NETGEAR Employee Retired
Hi @Ekiz,
A new firmware has been officially released for the Orbi Pro WiFi System which is firmware v2.2.1.210. I suggest you to upgrade the firmware of both Orbi Pro router & satellite.
You can download firmware v2.2.1.210 on this link. Let us know the results.
Regards,
DaneA
NETGEAR Community Team
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