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SRR60 Random Factory Reset
Hi, I've had an Orbi Pro for a couple of years now, and for the first time this week, the router decided to factory reset itself. I am on fw V2.5.1.106 and auto-update was active, but the rel...
See the attached screenshot where you can take a config backup. You can upload the backup config file onto google drive and share me link via PM. We will check if any configuration is causing factory reset. BTW - Did you upgraded to 2.5.2.104?
hi Someone42
Could you please share your Orbi Pro configuration? We need to check if any specific configuration is causing the factory reset.
Please let me know how many satellites you have ? and all are running the latest firmware?
Regarding the password complexity. Please refer the release notes of firmware release 2.4.0.114.
https://kb.netgear.com/000061259/SRR60-SRS60-Firmware-Version-2-4-0-114
Thanks,
Raghu
Thanks for your reply,
1. Are you asking for the "NETGEAR_SRR60.cfg" file generated by Advanced/Administration/Support/Save Debug Log function?
2. That would explain that part. I'm assuming passwords were grand-fathered until I had to set a new one.
I only have one satellite and both the router (SRR60) and satellite (SRS60) are running firmware V2.5.1.106.
Regards,
SD
See the attached screenshot where you can take a config backup. You can upload the backup config file onto google drive and share me link via PM. We will check if any configuration is causing factory reset. BTW - Did you upgraded to 2.5.2.104?
Sorry for the late reply, but I had to reboot the router because it was unresponsive. It never booted again so I had to replace it.
Thanks for the help but you can close this thread.
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