NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

raelga's avatar
raelga
Tutor
Dec 04, 2020
Solved

SRR60 random reboots

I have a pair of SRR60 / SRK60, when it works, works awesomely but the router randomly reboots itself during the day, several times, different hours.   I'm running the last firmware Router Firmware...
  • raelga's avatar
    raelga
    Dec 07, 2020

    Thanks schumaku and JohnC_V for the help.

     

    After some further testing, I decided to return the device. I conneted it to an UPS and replaced the powersupply for a more powerfull one (12V/6A), but it kept rebooting. I needed something stable, not something that needs debug and troubleshooting out of the box, that's why I went for the Pro series.

schumaku's avatar
schumaku
Guru - Experienced User
Dec 04, 2020
raelga wrote:

JohnC_V I got the logs, but the PM interface doesn't allow me to attach files (only videos and images).

Don't post debug logs to the community - put these to a cloud drive (Google Drive, OneDrive, ...), create a share link, and send it by PM to JohnC_V (Netgear, I'm not)

raelga's avatar
raelga
Tutor
Dec 07, 2020

Thanks schumaku and JohnC_V for the help.

 

After some further testing, I decided to return the device. I conneted it to an UPS and replaced the powersupply for a more powerfull one (12V/6A), but it kept rebooting. I needed something stable, not something that needs debug and troubleshooting out of the box, that's why I went for the Pro series.

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More