NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ghstudio
Apr 25, 2023Apprentice
SXK/SXS30 connected devices - doesnt show all connected devices (error report)
I have an #SXR30 (Orbi Pro mini) with one #SXS30 satellite using a wired backhaul. There is one computer connected to the SXKS30 with an ethernet cable and it's running at full speed (500/500).
The SXS30 shows the computer connected (wired) on its user interface and that computer receives the correct static IP address I set in the SXR30.
THE ISSUE: That computer does NOT show in the list of connected devices on the SXR30. Wireless devices connected to the SXS30 show correctly on the SXR30....it's just the wired device that does not show ... and there is no way to know if it's active or connected looking at the router connected devices list.
9 Replies
Does it show up if you log into the SRS30's gui? It should show connected devices there.
- ghstudioApprentice
yes...it shows as wired on the satellite.....but it should also show on the router just as the wireless devices on the satellite show on the router. It's a design issue....one should not have to go to each satellite to see all of the devices on the network....especially since the wired devices on the satellite get their addresses (including static addresses) from the router.
You're correct. I wasn't trying to argue that part. Was just curious if the satellite was showing them connected.
What firmware is on the router and the satellite?
What modem/gateway is the router connected to?
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!