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Forum Discussion
BDStarks
Jun 20, 2022Follower
SXR30 on Insight portal
I have a new Orbi SXR30 that I'm trying to get registered to the Insight portal. I have it in my portal, correct serial number, MAC, etc. However, the portal continues to tell me that the status is...
DaneA
Jun 22, 2022NETGEAR Employee Retired
Welcome to the community! 🙂
Kindly check if the DNS is properly configured on your SXR30. Try to reboot the SXR30 as well.
If the suggestions above did not help, I suggest you to open a support ticket with the NETGEAR Support Team here at anytime for further investigation.
Regards,
DaneA
NETGEAR Community Team
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