NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
SXR30
Hello, Use a Orbi SXR30 with 4 satellites for my home network. Previous to recent Insight update (4.3.4.300) phone app listed all connected devices and allowed blocking access through the app. Now...
What version of the Insight upp is on the phone?
What phone platfrom are you using? Apple or Android?
Is v4.3.4.300 the firmware version installed on your SXK system?
Be sure to disable any MAC Address randomizers on phones and pads while at home:
NETGEAR Mobile Applications and Android/Apple/Windows Devices FAQ | NETGEAR Communities
Has a power off for 1 minute then back ON with the ISP modem and router and satellite(s) been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
