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Forum Discussion

Aspirant

Jun 20, 2023

SXR50 & SXS50 sync issues since firmware V4.3.1.106

Good day, Setup - Router + 3 Satellites Wired Connections to all satellites using CAT6 100% Copper Cables. 4 VLANS in use. ISSUE: The system is working, wifi and network is stable for the...

NickvandenBroek

Aspirant

Jul 26, 2023

Same here, not able to connect to the SXS. Please come up with a solution or at least a work around, thanks!

BasuKhodanapur
Apprentice
Jul 27, 2023
Hi vsharma1410 ,

We need debug logs to identify the root cause, Please help with the logs .Will try to resolve the case.
I have updated the steps to capture the debug logs.

Thanks,
Basavaraj
- BasuKhodanapur
  Apprentice
  Jul 31, 2023
  vsharma1410 ,
  
  Please share the debug logs if able to capture . It will help us to fix sync issue.
  Please let me know if any support required.
  
  Thanks,
  Basavaraj
NickvandenBroek
Aspirant
Jul 31, 2023
I fixed it, unfortunatly I don't know how exactly.

What I did was resetting the SXR50 and just started the configuration all over again. The SXS50's connected automatically and now I can see them in Netgear Insight.

The only issue I now have is my DHCP reservations, is there someway to import them from a backup or generally import them from any type; csv or whatever?

Thanks!
- BasuKhodanapur
  Apprentice
  Jul 31, 2023
  NickvandenBroek
  
  Good to hear that, everything is working smooth.
  Sure let me check configuration backup with DHCP reservations , Will come back to you.
  
  Thanks,
  Basavaraj

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