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Forum Discussion
RobertSl
Jul 21, 2025Tutor
SXR80 under warranty, but end of life
Hello, We have an SXR80 router and 2 SXS80 satellites. All are under warranty, but Netgear has EOL'd these devices. That means that there are no more firmware updates, etc. What are our opti...
plemans
Jul 22, 2025Guru - Experienced User
EOL doesn't mean that they've stopped firmware/security. It just means that they aren't made anymore.
They even got a new firmware update 7/7/25.
- RobertSlJul 22, 2025Tutor
After reading your response, I checked the downloads area for the SXR80 router. The last firmware update shown is from almost 2 years ago, V4.3.3.200. Please direct me to the firmware download you're referencing. Netgear has literally said that since this product has reached EOL, it will no longer be updated and they will no longer provide firmware updates. If you ARE referencing the V4.3.3.200 firmware update, please note that the download page for the firmware was updated on 7/7/2025, but the firmware was NOT updated. Again, it is almost 2 years old. That means that we purchased a rather expensive set of hardware approximately 18 months before it was designated EOL. Since then, we've owned 3 devices that could only be updated for around 1 year, despite having a 5 year warranty. So..... What else do ya got?
- RobertSlJul 22, 2025Tutor
Sorry Plemans, I don't mean to sound negative, nor am I in anyway lashing out towards you. But a quick review of what Netgear calls End of Service or EOS, clarifies my point 100%:
End of Service - Consumer Products
At NETGEAR, your safety and peace of mind are central to everything we do. Staying secure means keeping your NETGEAR products up to date with the latest technology and protections which include firmware updates and maintenance releases. When NETGEAR products have not been manufactured for at least three years (or longer where required by law), there may be a variety of technological or business reasons that the product has become obsolete. When this occurs, the product enters its End of Service (EOS) stage. An EOS product will no longer receive firmware updates, maintenance releases, or security updates. If you have a NETGEAR product that has entered EOS, we encourage you to replace it with a comparable NETGEAR product as soon as possible.
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