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Forum Discussion
Kristopher
Jan 24, 2020Star
Unable to connect to admin console page V2.5.0.108
Hello, After updating to V2.5.0.108 I can no longer connect to admin web URL https://192.168.1.1/index.htm. It says 500 - Internal Server Error. Is the certificate bad on the server? htt...
- Feb 04, 2020
Hi all,
Please update FW to 2.5.1.106 which fix block and "Unable to connect to admin console page" issue.
Kristopher
Jan 27, 2020Star
Schu,
OK - well my login doesn't work on any of those - had tried them - the "index" page was what I bookmarked a year ago when i bought and installed the Orbi Pro in the office and has worked every time since - until now. The app no longer works either - neither in the office nor remotely - both ways had worked fine previously.
IDK if that article had any bearing on the "500 error" I saw - but you seem to think it doesn't - so OK.
Can someone at Orbi let me know what has changed in the latest 2.5 firmware that would cause me to be unable to login to the admin page?
Thank you,
Kris
schumaku
Jan 27, 2020Guru - Experienced User
Kris,
This is not a Orbi change - something is borked on your device. Both the Web UI, the direct remote access, and the App does make use of the internal Web server in some way.
To start with the unliked process: Just like the Netgear support will tell you - a factory reset might be required.
Christian_R please ensure the customer service does get in touch with Kristopher , thank you!
-Kurt
- evan2Feb 04, 2020NETGEAR Expert
Hi all,
Please update FW to 2.5.1.106 which fix block and "Unable to connect to admin console page" issue.
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