NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

daweston's avatar
daweston
Follower
Aug 03, 2023

Wired Backhaul issues with SXR30

I have 2 satellites, 1 wireless and attempting to set up the 2nd for wired backhaul, which I thought I had done and working (appeared to work for about 6 months)  now it connects and drops and connects and drops. 

 

I've updated the firmware on everything, I've reset the satellite, re-synced it.  and after resyncing it will work for about a day and then goes wonkie.

 

By wonkie it will connect (blue light)  and then it will drop (magenta?? light)  and then go back to blue.. and work for a few min.. then drop.

 

The satellite is plugged in to the back of the orbi router in the 1st  plug..  Just not finding very much info to help with this issue.   

Firmware: v4.3.2.102, 

2 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What CAT# lan cable are you using between the SXR and SXS? CAT6 is recommended.

    Does the other SXS do same thing in this configuration? 

     

    What is the size of your home? Sq Ft?
    What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR📡 and RBS🛰️ to begin with depending upon building materials when wirelessly connected.


    daweston wrote:

    I have 2 satellites, 1 wireless and attempting to set up the 2nd for wired backhaul, which I thought I had done and working (appeared to work for about 6 months)  now it connects and drops and connects and drops. 

     

    I've updated the firmware on everything, I've reset the satellite, re-synced it.  and after resyncing it will work for about a day and then goes wonkie.

     

    By wonkie it will connect (blue light)  and then it will drop (magenta?? light)  and then go back to blue.. and work for a few min.. then drop.

     

    The satellite is plugged in to the back of the orbi router in the 1st  plug..  Just not finding very much info to help with this issue.   

    Firmware: v4.3.2.102, 


     

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Any progress on this? 


    daweston wrote:

    I have 2 satellites, 1 wireless and attempting to set up the 2nd for wired backhaul, which I thought I had done and working (appeared to work for about 6 months)  now it connects and drops and connects and drops. 

     

    I've updated the firmware on everything, I've reset the satellite, re-synced it.  and after resyncing it will work for about a day and then goes wonkie.

     

    By wonkie it will connect (blue light)  and then it will drop (magenta?? light)  and then go back to blue.. and work for a few min.. then drop.

     

    The satellite is plugged in to the back of the orbi router in the 1st  plug..  Just not finding very much info to help with this issue.   

    Firmware: v4.3.2.102, 


     

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More