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m911762w's avatar
m911762w
Aspirant
Oct 03, 2023
Solved

Netgear ARMOR disabled [R8000 — Nighthawk X6 AC3200]

R8000 — Nighthawk X6 AC3200

V1.0.4.84_10.1.84

 

Hello,

I wanted to check the device security (mobile phone) on Nighthawk App. When I choosed the device from the list and tap Device Security i found the pop-up "Please enable Armour on your router". So, I logged into my R8000 and checked what's happened. The ARMOR Security is disabled (however I do not disable it) and I could't enable it, the option is locked. My ARMOR subscripion is valid to March, 2024.

What's happened. How can I enable ARMOR on my router?

Thanks,

Mikolaj

7 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Oct 04, 2023

    Any progress on this? 

    m911762w wrote:

    R8000 — Nighthawk X6 AC3200

    V1.0.4.84_10.1.84

     

    Hello,

    I wanted to check the device security (mobile phone) on Nighthawk App. When I choosed the device from the list and tap Device Security i found the pop-up "Please enable Armour on your router". So, I logged into my R8000 and checked what's happened. The ARMOR Security is disabled (however I do not disable it) and I could't enable it, the option is locked. My ARMOR subscripion is valid to March, 2024.

    What's happened. How can I enable ARMOR on my router?

    Thanks,

    Mikolaj

     

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User
        Oct 04, 2023

        What mobile platform are you using? Android or Apple?

        What version of the Nighthawk app are you using? 

        Generally Armor can only be enabled and access thru the NH app. Theres no Armor controls on the routers WEB GUI page.