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Orbi 960 Crashes During High Speed Downloads Over Ethernet
I have the exact same issue, if i'm downloading and speeds reach over 800mbps, my Orbi RBRE960 restarts every single time. It doesn't matter what game client I use, Steam, Blizzard, etc.
Contacted support and was walked through the exact same nonesense, the problem persist.
I was previously using an Asus Rog Rapture GT-AX11000, never experience this problem.
10 Replies
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.Do you have Armor, SPC or traffic meter enabled?
I've not seen this on my 9 series...
JQuijano wrote:
I have the exact same issue, if i'm downloading and speeds reach over 800mbps, my Orbi RBRE960 restarts every single time. It doesn't matter what game client I use, Steam, Blizzard, etc.
Contacted support and was walked through the exact same nonesense, the problem persist.
I was previously using an Asus Rog Rapture GT-AX11000, never experience this problem.
Hey
Windows 11 Pro, Desktop, Rog Maximus XI Formula, i9-9900K, Dominator 32GB, RTX-2080Ti, Samsung 970 PRO 512GB M.2.
Game clients or downloading a specific game does not factor into replicating the restart, it restarts multiple times while downloading games "when sustaining high speed downloads over 70MBs" from the following clients until the downloads are completed.
It has happened with all of the following:
Steam: Dota 2, Warhammer 40k Darktide, Elden Ring, Cyberpunk 2077.
Battle.net: Overwatch, Diablo III, WoW
FFXIV client: FFXIV
I have already spoken with tech support, getting a new unit RMA, don't think it will resolve the issue but we will see. To REITERATE, It ONLY restarts when I'm sustaining high speed downloads over 70MBs, sometimes it lets the download peak over 100MB, but then it will restart multiple times until the download is completed. I've not experienced this problem while I'm on zoom, streaming on PC, TV, tablet, phone, 4 Ring cam, 1 doorbell.
Juan
