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Forum Discussion
Unable to start trial for Netgear Armor
I am trying to activate the trial to the Netgear Armor on my RBR20, however, I receive a Failed to Subscribe message along with a message to try again. I have attempted several times but no luck. I have also tried to enable/disable remote access but that didnt solve the problem. Any thoughts?
9 Replies
Please post about this in the Armor app forum:
https://community.netgear.com/t5/NETGEAR-Armor/bd-p/en-home-armor
https://www.netgear.com/landings/armor
Good Luck.Hi JYRover2369
Welcome to NETGEAR Community!
Our support team is looking into this issue and would like to work with you. I will PM you requesting for more information.
Regards,
Blanca
Community TeamTrying to activate and pay for Netgear Armour and keep getting "Activation Failed" - Error Failed to Subscribe. Latest firmware has been applied.
I'm also not able to start the free trial. After I hit activate it comes back with "Error -- Failed to subscribe". It's been like this for a long time and I would like to be using the security. Can someone from NG please contact me on this? I looked but can't find a solution.
Hello Pweissma,
May you send me a private message and provide the following info:
Email:
Router Model:
Router Firmware Version:
Orbi/Nighthawk App Version:
Thanks,Christian
Similar to others here, I am unable to start the Armor trial on my Orbi 750. I have already tried enabling and disabling remote management. I get a "failed to subscribe" error.
