I can't get into Disney circle app. The app keeps asking for a passcode. I tried rebooting router, phone, used a different phone but haven't had any luck. Any idea how to get into the Disney Circle app if they never send the passcode via SMS ?

I have the same problem and already sent you a private message. When can I expect the code?

Circle "passcode" reset | NETGEAR Communities

Christian_R
NETGEAR Employee Retired
Dec 24, 2020
Hello,

I will need the following info so that I can validate and retrieve the passcode from our system. Please send me the requested info in a private message.

Name:

Email:

Model Number:

Serial Number:

Thanks,

Christian
- ChrisJC
  Tutor
  Dec 28, 2020
  I have the same problem and already sent you a private message. When can I expect the code?
  - DMW21
    Aspirant
    Dec 28, 2020
    Disney Circle support already solved my issue. Thanks
dad-in-pendamic
Aspirant
Jan 01, 2021
Same problem here, sent Christina a private msg with the model, s/n and my email, contact, didn't see the reply yet...

Here is the info u were asking
Name: xxx
Email: xxxxxxx
Model Number: Nighthawk R7960P
Serial Number: xxxxxxx
- ChrisJC
  Tutor
  Jan 02, 2021
  I never got a reply from Christian, even though I can see he has been active on the boards. I went directly to the Circle website and got help there immediately.
Dart47
Aspirant
Jan 15, 2021
I’m having the same issue as the other users. The system is not texting me the passcode.