Circle Setup

Question

App downloaded on my iPhone won’t recognize my router. Help.

DexterJB · Answer

Hi mpiekny,

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Welcome to the community!

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1. Please make sure that you have followed the steps linked below:

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https://kb.netgear.com/000038871/

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2. What is the firmware version of the router?

3. Please try using another device if the issue will persist.

4. You can try re-installing the app.

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Dexter

Community Team

DexterJB · Answer

Hi mpiekny,

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I would like to follow up and check if you are still experiencing the issue.

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Regards,

&nbsp;

Dexter
Community Team

mpiekny · Answer

No progress, Dexter.  Firmware is up to date.  Cycling power doesn’t help.  Genie and remote control work fine.  Need to fix this week or will return.  That’ll be the second return.  irst time was because Model did not support Circle.

DexterJB · Answer

Hi mpiekny,

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I have sent you a message. Please check your inbox.

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Regards,

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Dexter
Community Team
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mpiekny · Answer

Received and replied.

Forum Discussion

Circle Setup

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