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Forum Discussion
Solved
Circle time zone messup ?
Hi.
My kid was complaining that her internet access was shutdown while it shouldn't have been.
I noticed that the logs were off by 1.5 hours so I double checked the timezone setup on the R7000 it appeared fine.
So I suppose, there must be an issue with the Circle service time zone.
As there been a lot of complaints about that lately ?
By the way, we just changed time to EDT but this issue was there before, I realized it last week.
Thank you
| Hardware Version | R7000 |
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| Firmware Version | V1.0.9.64_10.2.64 |
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Thanks for your help.
It turned out to be related to the authorization of a new phone on which the time was not set correctly, as explained in https://support.meetcircle.com/hc/en-us/articles/115001381952-How-Do-I-Set-Circle-s-Timezone-Settings-
I re-installed circle on said phone, and re-authorized it while the time was set properly. It fixed the problem.
3 Replies
Thanks for your help.
It turned out to be related to the authorization of a new phone on which the time was not set correctly, as explained in https://support.meetcircle.com/hc/en-us/articles/115001381952-How-Do-I-Set-Circle-s-Timezone-Settings-
I re-installed circle on said phone, and re-authorized it while the time was set properly. It fixed the problem.
Hi,
Thank you for the update and confirmation. Glad to know you got it working!
Dexter
Community Team
