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Sonya808's avatar
Sonya808
Tutor
Apr 14, 2021
Solved

R7000 NightHawk How To Dismiss Circle Blurb?

Hi - How can we remove the intrusive blurb every time we sign in to our router?

 

CIRCLE - Enable Smart Parental Controls on Your Router

We don't have need it or want it.   It seems to have appeared with the latest firmware update.

 

Apps

7 Replies

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Apr 15, 2021

    Hi Sonya808, 

     

    Hope you're doing well! May you confirm the firmware version your router is currently on for us to better assist. 

     

    Thanks,

    Christian 

    • Sonya808's avatar
      Sonya808
      Tutor
      Apr 22, 2021

      Thank you, Christian, for replying -  The firmware is V1.0.11.110_2.1.38.1 .  The blurb appeared with the latest firmware update.  I contacted Mozilla support for Circle about removal.  They ignored my question.  I scoured the web.  Some people advised to roll back to original factory defaults.  That seems self-defeating.  The firmware updates are for a good purpose.

  • svetaketu's avatar
    svetaketu
    Luminary
    Apr 23, 2021
    Hi Sonya808 ,
    Since seeing the Circle blurb again, how many times have you tried to dismiss it?
    I think after dismissing it 3 times it should go away.

    • Sonya808's avatar
      Sonya808
      Tutor
      Apr 23, 2021

      Hi Svetaketu,

      Thank you for your advice!  Yes, I have dismissed the blurb multiple times, but it always returns the next time I sign onto the router.  I'd like to get rid of it permanently.

  • Sonya808's avatar
    Sonya808
    Tutor
    Apr 25, 2021

    FINALLY -- THE SOLUTION APPEARED

     

    Just to upgrade the firmware to V1.0.11.116_10.2.100, and the blurb is gone.

    I did so, and it works.  Negear's information follows:

     

    Bug Fixes:

    • Fixes possible system kernel panic issues.
    • Fixes the issue where the attached device list displays incorrectly.
    • Fixes the issue where the Circle ad window displays every time when logging in to web interface.

    Download Link: https://www.downloads.netgear.com/files/GDC/R7000/R7000-V1.0.11.116_10.2.100.zip