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Circleuser's avatar
Circleuser
Aspirant
Jun 15, 2019

R8000 with Circle

I use Circle Home app for parental controls with my router R8000.  The internet speed is drastically reduced when I use Circle.  My internet speed without circle is 300+ MBPS.  but with cirle it goes down to less than 100 MBPS.  Any workarround or updates from Disney/Netgear to solve this issue?

8 Replies

  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator

    Hi Circleuser, welcome to the community! We recommend updating to the latest firmware found here and do a factory reset as described here. Also, does the issue persist on all your devices (wired and wireless)? Do you have any QoS features enabled as well?

     

    Dexter

    • Circleuser's avatar
      Circleuser
      Aspirant

      Thanks for the reply.  Yes, the firmware is the latest.  The QOS is not enabled.  But if  I disable Circle and restart the router I get 300 + MBPS speed.

      • Circleuser's avatar
        Circleuser
        Aspirant

        Yes, the slow down is there on both WiFi and Ethernet connections.  Max speed I experienced with circle enabled is around 100 mbps.

    • DexterJB's avatar
      DexterJB
      NETGEAR Moderator

      Hi Circleuser, thanks for responding. I have sent you a message. Please check your inbox.

       

      Dexter

      • Codemonkey42's avatar
        Codemonkey42
        Tutor
        I’m experiencing the same issue. 400Mbps drops to 100Mbps with Circle enabled