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Forum Discussion
Circleuser
Jun 15, 2019Aspirant
R8000 with Circle
I use Circle Home app for parental controls with my router R8000. The internet speed is drastically reduced when I use Circle. My internet speed without circle is 300+ MBPS. but with cirle it goes down to less than 100 MBPS. Any workarround or updates from Disney/Netgear to solve this issue?
8 Replies
- DexterJBNETGEAR Moderator
Hi Circleuser, welcome to the community! We recommend updating to the latest firmware found here and do a factory reset as described here. Also, does the issue persist on all your devices (wired and wireless)? Do you have any QoS features enabled as well?
Dexter
- CircleuserAspirant
Thanks for the reply. Yes, the firmware is the latest. The QOS is not enabled. But if I disable Circle and restart the router I get 300 + MBPS speed.
- CircleuserAspirant
Yes, the slow down is there on both WiFi and Ethernet connections. Max speed I experienced with circle enabled is around 100 mbps.
- DexterJBNETGEAR Moderator
- I’m experiencing the same issue. 400Mbps drops to 100Mbps with Circle enabled