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Forum Discussion
_Fletch
Jan 20, 2016Aspirant
Android Genie App Cannot be Uninstalled
When I try to uninstall the app, the Genie splash screen opens up and then freezes. Only option is to pull my battery.
FWIW: LG G4
I rooted my phone and was then able to just delete all the Netflix Genie App crap. I'm all clean now. Thanks for trying to help.
6 Replies
- DexterJBNETGEAR Moderator
Hi @_Fletch,
Try using the "Force Stop" option then "Uninstall" the app.
Regards,
Dexter
Community Team
- _FletchAspirant
I've tried that numerous times. Same result.
- DexterJBNETGEAR Moderator
Hi @_Fletch,
Please try installing over an older version of the app and then uninstall it. You may use the download link for the previous version below.
http://files.netgear-support.com/go/?a=d&i=ufqGki7Q92
Regards,
Dexter
Community Team