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Forum Discussion
"Anywhere Access" in Nighthawk app not working
Just bought a new RAX75 router and am trying to access it remotely via the Nighthawk app "Anywhere Access" feature. App works great while I am at home logged into my network via wifi.
Here's what I did:
- Rebooted my router umpteen times.
- Deleted and re-installed the Nighthawk app. (v2.6.0.13
- Updated router to the latest firmware (V1.0.3.98_1.0.46)
When I am not on my network at home, and try "Connect via Anywhere Access", the app shows my router "Disconnected"
Anyone have any ideas???
P.S. I had to pick a model number to post this. Netgear doesn't give the RAX75 as an option. So I picked RAX 80 instead (hope this doesn't matter)
23 Replies
Have you set up Remote Access? (Netgear recently started calling it Anywhere Access.)
It isn't clear to me that you have done that step.
TheComputerHyp wrote:
P.S. I had to pick a model number to post this. Netgear doesn't give the RAX75 as an option. So I picked RAX 80 instead (hope this doesn't matter)
Yes, this place can be messy. You might have had more like in the section given over to your device, even though the issue is with the app.
Yes. One oif the first things I did was turn on "Enable Anywhere Access" within the app settings.
Disable and re-enable in the App does not help?
Using ISP DNS potentially blocking useful services?
I am having the same issues with a RAX80. Anywhere Access feature displays the error message:
" Some error occurred while enabling/disabling Anywhere Access". Remote access worked perfectly before updating firmare and App to the newest versions.
- I have an RAX48, I had the same problem. I found turning off Bitdefender solved the issue, you can reenable it after.
In the app i slide the button to green but it auto goes back to grey/white.
Is there a fix to this?
netgear app version 2.6.4.1264
router version 1.0.3.102
Hi paulroady,
Have you had a moment to setup anywhere access within the router's admin page?
Christian
Christian_R completely new there should be a control to enable Access Anywhere control in the routers Web UI...
Newer router User Manuals (e.g. Nighthawk AX8 User Manual from p.110) just make a mess mixing the terms "Remote Access" in the section title following by "Setup Remote Management" and later on for using what is configued above "Use Remote Access".
None of this is related to the Access Anywhere, except the next completely confusing section titled "Remotely Access Your Router Using the Nighthawk App".
"You can use the Nighthawk app to remotely access your router and change its settings.
Before you can use remote access with the Nighthawk app, you must update your
router’s firmware and download the latest Nighthawk app for your mobile device."The key that Access Anywhere (formerly named Remote Management, but not as per above using na exposed port 8080!) can only be enabled in the App - and never on the router Web UI.
